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Business Etiquettes in Australia
 
 
 

General

Australians are very matter of fact when it comes to business so do not need long- standing personal relationships before they do business with people.

Australians are very direct in the way they communicate. There is often an element of humour, often self-deprecating, in their speech. Aussies often use colourful language that would be unthinkable in other countries.

Business Meeting

Appointments are necessary and relatively easy to schedule. They should be made with as much lead time as possible. Punctuality is important in business situations. It is better to arrive a few minutes early than to keep someone waiting.

Meetings are generally relaxed; however, they are serious events. If an Australian takes exception to something that you say, they will tell you so. If you make a presentation, avoid hype, making exaggerated claims, or bells and whistles.

Present your business case with facts and figures. Emotions and feelings are not important in the Australian business climate.

Business Negotiation

Australians place a high value on relationships. With a relatively small population, it is important to get along with everyone, since you never know when your paths may cross again. This leads to a win-win negotiating style, since having everyone come away with positive feelings helps facilitate future business dealings.

Australians get down to business quickly with a minimum amount of small talk. They are quite direct and expect the same in return. They appreciate brevity and are not impressed by too much detail.

Negotiations proceed quickly; bargaining is not customary. They will expect your initial proposal to have only a small margin for negotiation. They do not like high-pressure techniques.

Decision-making is concentrated at the top of the company, although decisions are made after consultation with subordinates, which can make decision making slow and protracted.

Dressing

Business dress is conservative in Melbourne and Sydney. Men should wear a dark coloured, conservative business suit. Women should wear a smart dress or a business suit.

In Brisbane or other tropical areas, depending on the job function and company culture, men may wear shirts, ties and Bermuda shorts.

Business Cards

Business cards are exchanged at the initial introduction without formal ritual. If you are not given a business card, it is not an insult; the person simply may not have one.

 

 
 

 



 


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